Professional History

My Professional History

ThoughtSpot

Senior Product Manager

Dec 2023 - Present

Managing the data platform for ThoughtSpot.

Hevo Data

Senior Product Manager

Jun 2021 - Nov 2023

My mission with Hevo Data is to create products that make data accessible, reliable, and actionable for everyone. I managed the integrations portfolio (majorly focusing on database/technical integrations) at Hevo; with a $5M+ annual revenue.

  • Active participation / drive the product roadmap for the database/technical integrations portfolio.
  • Handling top key accounts/leads for relation building for escalations or feedback gathering.
  • As part of a Product Initiative to deliver new long-tail integrations in a year, envisioned a new framework to deliver REST-based sources without a developer's involvement, resulting in a significant reduction in developer bandwidth and accelerated time to deployment. This innovation streamlined the integration process and provided the much-needed bandwidth to the Engineering team to focus on High-priority sources instead.
  • Collaborate closely with cross-functional teams, including engineering, design, and sales, to ensure alignment with customer needs and business objectives. Actively involved with customer success teams to capture feedback from the users and expand the accounts.
  • Actively involved in the hiring process, identifying and recruiting top talent to strengthen the product team and engineering teams.My mission with Hevo Data is to create products that make data accessible, reliable, and actionable for everyone. I manage the integrations portfolio (majorly focusing on database/technical integrations) at Hevo; with a $5M+ annual revenue.

Skills: Customer Escalation Management · Product Road Mapping · Senior Stakeholder Management · Data Analysis · Hiring

SIXT Research & Development India

Product Manager

Sep 2019 - Jun 2021

  • Conceptualized and delivered a new product for Repair handling for the Sixt fleet. Scaled up the product to handle operations in 6 countries.

  • Building products to manage Damage and Repair operations in the Sixt fleet across all geographies

  • Handling millions of Euros in revenues and optimizing for higher profits by increasing damage quality and claims. And by reducing out of service duration due to repair and repair costs.

  • Routed approximately 100,000 reservations worth ~10mn EUR revenue with a quick tool by routing them to branches that were still open and could fulfill the reservation. We build this in a week, in the initial days of the pandemic to handle the sudden closure of many branches due to the restrictions in Germany and the US. Without the tool, we would have a bad customer experience with SIXT.

ZipGo

Product Manager

Oct 2018 - Aug 2019

Managed product for Zipgo's new Intercity business; A team of 13 - spanning design, data, engineering & QA.

  • Conceptualized, built & launched Zipgo Intercity Platform - spanning web, mobile & native apps to control bus operations & ticket booking.

  • Android app & web portal for retail agents to book Zipgo seats anytime, anywhere.

  • Built internal tools & dashboards for operations personnel to control agent onboarding, seat availability, ticket fares & trip scheduling.

MyBataz

Product Manager

Jan 2018 - Jul 2018

myBataz is a performance-based platform where we built a community of Fashion & Lifestyle audiences around Brands through a social media approach.

  • Over 400,000 installs of the Android app in a span of 3 months from launch. Monetised using Adsense and other ad mediation tools.

  • Responsible for end to end execution of product lifecycle management starting from market analysis, wireframing, development, launch, operations, digital marketing, sales & revenue.

  • Used Google analytics, firebase analytics, Clevertap, Feedback loops etc to understand user flows and optimise/improve product flow and user experience, increase retention.

  • Hired and managed the engineering team of 6 developers to deliver product initiatives. Actively maintained WordPress and the AWS infrastructure.myBataz is a performance-based platform where we built a community of Fashion & Lifestyle audiences around Brands through a social media approach. Over 400,000 installs of the Android app in a span of 3 months from launch. Monetised using Adsense and other ad mediation tools. Responsible for end to end execution of product lifecycle management starting from market analysis, wireframing, development, launch, operations, digital marketing, sales & revenue. Used Google analytics, firebase analytics, Clevertap, Feedback loops etc to understand user flows and optimise/improve product flow and user experience, increase retention. Hired and managed the engineering team of 6 developers to deliver product initiatives. Actively maintained WordPress and the AWS infrastructure.

Via.com

Product Manager / Software Developer

Mar 2017 - Dec 2017

  • A ~200% increase in organic traffic. Worked closely with Marketing and Engineering to create an automated and robust product to maintain SEO pages for the website across 8 countries and 5 languages.

  • Worked with various teams like customer support, operations, marketing, business to understand the new initiatives and pain points of the organizations.

  • Used data from consumer meetings/agent calls/google analytics and in-house data points to get insights about user behaviour.

  • Responsible for creating Product requirement documents for consumption by engineering, UX Design teams.

Software Developer

Jun 2015 - Mar 2017

  • Experience of managing a team of 4 developers, and handling requirements for UI of multiple products and countries.
  • Developed UI for products which are live across 9 countries, with 5 languages supported.
  • Architected an internal system and process to handle all the content in multiple languages, based on Nodejs, Redis, Java.
  • Apart from Frontend have implemented a deployment and build systems based on Jenkins, GIT and AWS.
  • Have experience with user engagement tools, strategies, google analytics.
  • Worked on making a system to create SEO pages in line with the latest strategies, focused mainly on travel.
  • Worked on nodejs, express, ES6, ReactJs. Deep understanding of REST API.

Campus Diaries

Web Developer

Jun 2014 - May 2015

  • Backend developer, Drupal CMS developer, Unit Testing, Agile SCRUM.
  • In CampusDiaries, I was in the backend team, working majorly with modules for content creation and developing on various modules of Drupal. Learned about deployment cycles and worked with memcache.
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